Refund Policy
Our guarantee
We want you to be happy with your Bubble Blaster. We offer a full refund in each of the following cases:
- Lost package — if your order is lost in transit
- Damaged item — if your Bubble Blaster arrives broken or damaged
- Not delivered in 30 days — if 30 days pass from your purchase date and your order hasn't arrived
- Wrong item — if you receive something other than what you ordered
How to request a refund
Email supportbubbleblaster@gmail.com with your order email address and a short description of the issue. For damaged items, please attach a photo — it helps us resolve things faster and we may ask for one before issuing the refund.
Processing time
Approved refunds are issued to your original payment method. Refunds are processed within 3 business days of approval, and your bank or card issuer may take an additional 5–10 business days to post the funds to your account.
Returns
Because our products ship from an overseas fulfillment partner, we don't require you to ship items back. If your order qualifies for a refund under the cases above, you keep the item.
Cancellations
If you need to cancel an order, email us as soon as possible. We can usually cancel and fully refund orders within a few hours of purchase, before the order is placed with our fulfillment partner. After that point we may not be able to cancel, but the guarantees above still apply.
Questions
Email supportbubbleblaster@gmail.com and we'll help.
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